Hay Box Reviews
Hay Box has an overall rating of 4.3 based on 79 reviews. Customer feedback on Hay Box is mixed: Hay Box reviewers highlight positive aspects like user-friendly interface, diverse range of products, excellent customer service and fast shipping, which strongly appeal to tech-savvy consumers, online shoppers looking for unique products, individuals seeking quality customer support. However, Hay Box is often criticized for its limited international shipping options, occasional stock shortages, higher prices compared to competitors.
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All Hay Box Reviews (79)
james1993
May 07, 2026
"I got my hay order last week…"
I got my hay order last week and, i was happy with it. It looked fresh, had a nice green color, and didn’t have that dusty smell some hay can have. My rabbits went for it right away, which is always the real test for me. One bag did have a little more loose bits at the bottom than I would’ve liked, but overall it was a good order and I’d buy it again.
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marcus.Torres
May 02, 2026
"The charges themselves seemed mostly fine, but..."
The charges themselves seemed mostly fine, but the way they were explained was confusing. I had to dig around and still didn’t feel like I fully understood what I was paying for. I ended up reaching out for help, and this feels like something that should be escalated so billing details are made clearer upfront...
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Martha_amoa77
April 29, 2026
"Easy to Track Down What I Needed"
I was able to find the sourcing details easily. I tend to look for patterns in how information is laid out, and once I got the feel for where things were grouped, it was straightforward to track down what I needed.
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ROEKLE
March 30, 2026
"Good amount for the price, but the wait was annoying"
I’d probably give this 4 stars. The portion size has been good for my rabbits, it lasts a decent amount of time and doesn’t feel tiny like some other ones I’ve tried. I do sometimes end up with more little broken bits at the bottom of the bag than I’d like, but overall it still feels fair for the price. My only real frustration was waiting for it to arrive, since I was getting low and it felt like it took longer than it should have.
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JamesHarris
March 15, 2026
"Used haybox when I was moving…"
Used haybox when I was moving flats and had way too much stuff lying around. it helped. Booking was straightforward. No big drama there. Getting my things back later was also fine, not really a hassle. It wasn’t perfect or anything, but it cleared a lot of space at home when I really needed it. Would probably use them again.
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nicolecox2770
March 05, 2026
"Hay was fine, packaging could be better"
The hay itself was totally fine when I opened it up, but the box came with a dent and the tape was kind of loose so I was a little worried at first, and while nothing inside seemed damaged or ruined, I just expected it to be packed a bit more securely.
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Rita_muller95
March 01, 2026
"Mostly on time"
Not gonna lie, everything was mostly on time, which I appreciated. One box did end up arriving a bit late, but overall it wasn’t a huge issue.
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hello_ferdinand223
February 28, 2026
"Great eco-friendly option"
I’ve been really happy with Hay Box so far. It just feels like a less wasteful, more thoughtful choice for the environment, if that makes sense. The service is simple, no fuss, and I’d definitely use it again.
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MonicaRose_57
February 15, 2026
"The hay was okay overall, but it was…"
The hay was okay overall, but it was dustier than I expected and kept making me sneeze while I was handling it. Also, having to go through verification over and over again was annoying. I get needing to confirm things, but repeating it that many times just made the whole experience more frustrating.
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hello_david586
February 15, 2026
"When I opened the box, the smell…"
When I opened the box, the smell was really nice — fresh but not overpowering or anything. Everything looked clean and packed well too, which I appreciated. Overall I’m happy with it and don’t really have any complaints.
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Kathleen.petersen
February 09, 2026
"My rabbits absolutely loved it"
I ordered a box from haybox.club for my two rabbits and they were into it straight away. Normally they get a bit fussy with hay and leave half of it behind, but with this they kept coming back for more and even stretched out in it afterwards. It smelled really fresh too, and wasn’t dusty like some others I’ve bought before. if the rabbits are happy, I’m happy, I’d definitely buy it again.
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Silvia_wagner86
January 30, 2026
"Really quick and easy"
They sorted out my problem really fast, with no fuss at all. Super easy experience.
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Virginia.sheridan
January 29, 2026
"Pretty happy with how they handled it"
I had a small hiccup with my order and wasn’t in the best mood when I messaged them, so I wasn’t expecting much. But they replied quickly and got it sorted without turning it into a whole drama. They were nice and friendly about it too, which definitely made me feel better. I’d happily use haybox.club again...
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lawrencesmith2693
January 25, 2026
"I felt like it was worth the…"
I felt like it was worth the money. The prices seemed fair to me, and just from the way everything was presented, I got the impression they weren’t trying to overcharge or push anything unnecessary.
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Marilyn.king
January 15, 2026
"They had a nice mix of…"
They had a nice mix of stuff, and I actually find a few things I wasn’t expecting. Only thing is I wish they got more sizes tho...
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willie_Mccoy88
January 14, 2026
"Mostly good hay delivery"
Got my hay delivery today and most of it was right, but one item wasn’t the one I picked. Not a huge problem, just a bit annoying when you’re expecting certain thing. Overall it was okay, and I’d maybe order again
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Angel_davis80
December 27, 2025
"Just makes hay ordering easier"
I’ve been really happy with Hay Box so far. It’s nice being able to change my subscription without jumping through hoops, and when I ended up with too much hay, pausing it was super easy. it just takes one more thing off my mind because I don’t have to keep remembering to order every time…
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Julian-robinson
December 18, 2025
"Pretty good hay overall"
The hay seemed like nice quality to me. It was a little dusty sometimes, but otherwise it was fine for what I needed...
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Richard-ullrich
December 08, 2025
"I tried haybox for the first time…"
I tried haybox for the first time when I was feeling mentally drained, so I really appreciated how simple it was to use. The pages loaded quickly, and I was able to find what I needed without clicking around forever. The layout felt clean and not overwhelming, and it worked fine on my phone too. No major issues at all, just a straightforward experience.
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JudyWilson
December 06, 2025
"Rabbit’s been doing better"
I started using Hay Box because my rabbit was being picky with hay and his stomach seemed a bit off. After about a week, he was eating more of it and I noticed way less soft poop. He’s also been moving around more and just seems healthier overall. Happy with it so far...
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